I have also found Formidable Pro support to be friendlier and quicker to respond.I use Formidable Pro on several sites too, and like it very much. Formidable Pro includes PayPal & MailChimp integration, so each site isn’t committed to annual payments forever. Now i want to add a functionality so that when someone submits the contact form i receive all the data from phone on sms as well as email. They stated I needed to use css to style it. I was thinking for a paid form I could style it. I don’t see the value in it if i can’t style it. I was wondering if you were familiar with contact form generator. Seems a little difficult to figure out but they do have color editing. Formidable Pro gives you free updates even if your support subscription lapses, but editing colors is difficult for me. I like to be able to edit a form and use transparent colors and not have huge fields like fast secure doues. All my sites kept getting slower and slower. Jetpack was using up so much resource and I removed jetpack from all my sites and speed went right back up immediately. No drudgery, just quick and easy form-building. Select your fields, configure your options and easily embed forms on your WordPress powered site using the built-in tools. I am just hesitant to pay for one and never use it. I used fast and secure and it is pretty good, while Gravity forms charges extra for those. Customer support over a user error was extremely quick and helpful. This plugin really opens up a TON of possibilities to streamline the design process.
